You have AI.
Are people using it?

Giving people an AI tool doesn’t tell us how they will use it.

Some people use it for a narrow set of tasks. Some check everything it produces. Others stop using it after a poor result, or find that it doesn’t fit the way their work actually happens.

The AI Adoption work helps teams understand those behaviours and decide where support is needed.

Capability

Do people know how to use it well?

Adapt

Can the way people work change as the technology changes?

It looks across five areas.

Trust

Do people trust the AI enough for the work they are being asked to do?

Enable

Can people use it easily in the conditions where the work happens?

Fit

Does AI have a useful place in the work?

Use the work

Diagnostic

A short check across the five areas to find where adoption may be getting stuck.

Methods

Practical activities for specific adoption problems.

Patterns & Profiles

Recurring behaviours and responses seen when people start using AI at work.

Research

Earlier Human-AI Performance research into behavioural trends affecting AI adoption.

Human-AI Performance

By Lauren A Kelly

© 2026 Alterkind Ltd. All rights reserved.
Human-AI Performance™ is a proprietary methodology developed by BehaviourStudio using our Behaviour Thinking® framework. All content, tools, systems, and resources presented on this site are the exclusive intellectual property of Alterkind Ltd.

You’re welcome to use, share, and adapt these materials for personal learning and non-commercial team use.

For any commercial use, redistribution, or integration into client work, services, or paid products, please contact lauren@laurenakelly.com to discuss licensing terms.

Icons by Creative Mahira, The Noun Project.

Thanks to Nicholas Edell, Valentina Tan and multiple VPs implementing AI for your feedback during development.

LICENSE
Based on work by Lauren A Kelly.

For commercial licensing contact: lauren@laurenakelly.com